Terms of use

01Who we are

The service is provided by the operator named below. By creating an account you accept these terms.

Company name

[to be added]

Address

[to be added]

VAT number

[to be added]

Email

info@traincove.app

02Early preview, free of charge

• TrainCove is in early preview. No paid service is offered yet and we charge you nothing.
• Features may change, stop or be removed. Those marked “Coming later” are not available yet.
• Before any charge we will tell you and ask for your explicit agreement to new terms.

03Your account

• Give true details and keep your password secret.
• The account is for professional use by businesses.
• You are responsible for what the team members you invite do.

04Acceptable use

You may not use TrainCove for:

• marketing messages without the recipient’s prior consent (Greek Law 3471/2006, Article 11)
• unlawful, misleading or abusive content
• processing customer data without a legal basis or without informing them
• attempts to get around security, see other people’s data or overload the service
• reselling the service to others without our written agreement.

We may suspend an account that breaks these rules. We will tell you why, unless the law forbids it.

05Your customers’ data

• For your customers’ data you are the controller. We process it on your behalf, as the Privacy policy says.
• Before you add real customer data, we sign a data processing agreement together (GDPR Article 28).
• Your data stays yours. You can ask for a copy or for its deletion at any time.

06No availability promise

• The service is provided “as is”. We do not commit to uptime or response times (there is no SLA).
• There may be interruptions, errors or data loss. Keep your own copies of what matters.
• Emails and SMS may be late or not arrive. Do not rely on them for anything urgent.

07Liability

As far as the law allows, we are not liable for indirect losses or lost profits from using the preview. Nothing here limits liability that the law does not allow to be limited, such as for intent or gross negligence.

08Ending

• You can stop at any time and ask us to delete your account.
• We may end the preview with [30] days’ notice, so you can take a copy of your data.

09Changes to these terms

If we change these terms, we will email you before they apply.

10Governing law

Greek law applies. The courts of [to be added: city] have jurisdiction.